Contact Us

Five Guys – Contact Us

Have a question, feedback, or story to share? We are happy to hear from you. Whether you want to ask about our menu, nutrition details, allergens, or franchise opportunities, our team is here to help.

Email Contacts

  • For general questions, feedback, or compliments, email us at: [email protected]
  • For privacy or data protection concerns, contact Five Guys Privacy Policy
  • For accessibility support or special requests, you can email our customer service team or use our online support form.

You can also fill out the official Comments and Complaints Form available below to contact us directly.

Phone Contacts and Office Address

  • Customer feedback hotline in the U.S is : 1-866-345-4897
  • Corporate office phone: (703) 339-9500
  • Corporate headquarters address:

Five Guys Enterprises, LLC
1940 Duke Street, 5th Floor
Alexandria, VA 22314, USA

Business Hours and Response Time

Our customer support is usually available from 8 AM to 12 AM CST. Restaurant hours may vary by location, so please check the Five Guys Menu Locations page on our website for local details. Contact Us and we try to respond to all emails and forms within 24 to 48 hours.

Menu, Nutrition, and Allergen Information

To explore the latest menu, prices, and nutrition information, visit the Five Guys Menu. You will find details about burgers, fries, hot dogs, sandwiches, drinks, and milkshakes. We also provide a full Nutrition and Allergen Guide with ingredient information and dietary filters. You can check this info at Five Guys Nutrition Guide. If you have any food allergies, please tell the restaurant staff before ordering or contact us directly for guidance.

Gift Cards and Catering


Five Guys gift cards are available in store, online, and through selected retailers. For catering or large group orders, please contact your nearest Five Guys location or our support team to check availability.

Stay Connected


Follow Five Guys on Facebook, Instagram, and Twitter for updates, news, and special offers.
You can also sign up for our newsletter on the official Five Guys Menu website to receive the latest updates directly.

Thank You for Contacting Five Guys Menu


We appreciate every message we receive. Whether you have a kind word or a suggestion, we value your time and feedback. Our goal remains simple to make your Five Guys Menu experience better every time.

If you have any questions regarding fiveguysmenuus.com, then Contact us:

five guys menu

For more information about our practices, please visit the following pages